We want to make Chiswick House and Gardens open to everyone, every day

Please be aware that we don’t have a cloakroom available on site: please only bring what you can carry with you.

Information for people with a physical disability

Chiswick House:

  • The accessible entrance to the House is through the Shop (at the back of the House). There is one step up and a ramp is available if required. All areas of the ground floor are open to visitors and there is some static seating and portable fold-out chairs to carry with you.
  • There is a narrow spiral staircase to reach the first floor of the House. If you find this is difficult to manage, the House staff can provide alternative access via the external portico steps.
  • Strollers and pushchairs can be stored at the buggy park in the main entrance, unfortunately they cannot be permitted into the House but we do have baby carriers you can borrow.
  • Unfortunately, owing to the historic constraints of the building, there is no lift access to the first floor of Chiswick House.
  • You are welcome to borrow a wheelchair during your visit.
  • Carers are welcome, please book a free ticket for your carer when you book yours.
  • An accessible bathroom is at the top of a shallow ramp.

The public car park for the House and Gardens is situated just off the westbound A4 and is clearly marked by a brown tourist board entrance sign. The car park has space for 60 cars including 3 spaces for Blue Badge holders, approximately a 5-minute walk to the House.

If you require disabled parking closer to the House, please call 020 3141 3352 to book a parking place within the Gardens. Spaces are limited and booking is required.

Garden and Conservatory:

The majority of paths within the Gardens are level or gently undulating and have a smooth gravel surface. The steep incline on the Classic Bridge can be avoided by taking a short signed detour around the northern end of the serpentine lake.

Benches are accessible throughout the Gardens.

The Conservatory is fully accessible to wheelchairs and also contains some seating in the central rotunda.

Café:

  • The Café floor is flat and step-free. The doors are automatic.
  • Public toilet facilities including a fully accessible bathroom are situated beside the Café.

Information for d/Deaf and hard-of-hearing people

  • Assistance animals are welcome, and drinking water is available for them at the Café.
  • There is a short introductory video with audio and subtitles is available on the ground floor.

Information for blind and partially-sighted people

  • Assistance animals are welcome, and drinking water is available for them at the Café.
  • Large print versions of resources are available throughout the House.
  • There is a short introductory video with audio available on the ground floor.
  • An audio tour of the first floor is available at the entrance desk.

Information for autistic, anxious and neuro-diverse people

  • Assistance animals are welcome, and drinking water is available for them in the Café.
  • Background music/audio can be heard in some parts of the House. Sometimes there will be music on the first floor as part of an exhibition.
  • The quietest time to visit Chiswick House is on a Thursday or Friday. The busiest time is the weekend, especially Sunday.
  • We are keen for anxious or nervous people to feel welcome at all our events. We are happy for you to arrive early and please do get in touch with us to plan your visit in advance. Please contact us with any questions.

Opening times and tickets

Chiswick Gardens are open every day, along with our Café. Tickets are now on sale for visits to the House and Kitchen Garden this summer.

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Getting here

Chiswick House and Gardens are easy to get to by car, bicycle, public transport or on foot. There's no excuse not to come and visit!

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