Access

We want to make Chiswick House and Gardens open to everyone, every day

Please be aware that we don’t have a cloakroom available on site: please only bring what you can carry with you.

We have a map showing the accessible routes around the Estate which you can see below:

Accessibility Information

Chiswick House 

• The ground floor is accessible, though there may be some narrow doorways.
• Lighting levels are low in places to protect the interiors.
• Seating is available in some rooms. 

Access to upper floors 

• Access to the main floor is via steep spiral staircases inside the House.
• There is no lift. As a result, there is no wheelchair access to the main floor.
• These stairs may also be difficult for visitors with other mobility issues.
• A tablet is available on site which provides a virtual tour of the House, allowing visitors to explore areas that are not physically accessible. 

Facilities 

• An accessible toilet is available (please note there may be a narrow access point).
• Seating is available inside. 

Support during your visit 

• Large print, transcripts and braille resources are available at the ticket desk.
• Our staff and volunteers wear identifiable uniforms/lanyards and are available to assist. 

Information for people with a physical disability

Chiswick House:

The public car park for the House and Gardens is situated just off the westbound A4 and is clearly marked by a brown tourist board entrance sign. The car park has space for 60 cars including 3 spaces for Blue Badge holders, approximately a 5-minute walk to the House.

If you require accessible parking closer to the House, please email info@chgt.org.uk to book a parking place nearer to the front of the House. Spaces are limited and booking is required.

Gardens:

The majority of paths within the Gardens are level or gently undulating and have a smooth gravel surface. The steep incline on the Classic Bridge can be avoided by taking a short signed detour around the northern end of the serpentine lake.

Benches are accessible throughout the Gardens.

Café:

• The Café floor is flat and step-free. The doors are automatic.
• Public toilet facilities including a fully accessible bathroom are situated beside the Café.

Information for d/Deaf and hard-of-hearing people

• Assistance animals are welcome, and drinking water is available for them at the Café.

Information for blind and partially-sighted people

• Assistance animals are welcome, and drinking water is available for them at the Café.
• Large print versions of resources are available throughout the House.
• There is a short introductory video with audio available on the ground floor.
• An audio tour of the first floor is available at the entrance desk.

Information for autistic, anxious and neuro-diverse people

• Assistance animals are welcome, and drinking water is available for them in the Café.
• We are keen for anxious or nervous people to feel welcome. Please do get in touch with us to plan your visit in advance. Please contact us with any questions.